Introduction
By opting in to the SMS program provided by High Focus Psychiatric Services and Counseling Center (“High Focus Psychiatry”), you consent to receive recurring text messages at the mobile number you provide. These messages may include appointment reminders, updates, alerts, and information related to our mental health services.
By participating, you agree to these SMS Terms and Conditions, established in compliance with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2025 guidelines.
Opt-In Consent
In accordance with 2025 TCPA and FCC regulations, participation in our SMS program requires explicit, one-to-one consent. By opting in, you authorize High Focus Psychiatry to send you SMS communications directly.
Consent cannot be shared or transferred to any third-party organizations without your express permission.
You can opt in through one or more of the following methods:
- In-Person Consent: If applicable, your consent may be documented during an in-person visit.
- Online or Digital Form: Submitting your contact information through an online form where you explicitly agree to receive SMS communications.
By opting in, you acknowledge that your consent to receive text messages is not a condition of any purchase or treatment.
Message Frequency
The frequency of messages will depend on your interaction with our services and appointment schedule.
Standard message and data rates may apply based on your mobile carrier and plan.
Consent for SMS Communications
Your phone number and consent information are treated with strict confidentiality.
We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes.
Your number will only be used to communicate directly with you for authorized purposes.
Types of SMS Communications
After you provide consent, you may receive the following types of messages:
- Patients and Clients: Appointment confirmations, reminders, or important notifications.
- General Updates: Service-related information or mental health awareness updates.
- Administrative Alerts: Changes in hours, scheduling updates, or emergency notifications.
Message frequency may vary. Standard message and data rates may apply.
To stop receiving messages, reply “STOP.” For assistance, reply “HELP.”
Opt-Out Process
You may opt out of receiving SMS messages from High Focus Psychiatry at any time by replying “STOP” to any text message.
Once you opt out, you will no longer receive SMS communications unless you choose to opt back in.
For help or further assistance, reply “HELP” or contact us directly at (732) 903-2123.
Terms of Consent
By participating in this SMS program, you confirm that you:
- Consent to receive SMS messages from High Focus Psychiatric Services and Counseling Center in compliance with TCPA and FCC regulations.
- Understand that all communications will be relevant to your relationship or interaction with our practice.
- Acknowledge that consent applies only to High Focus Psychiatry and cannot be extended to any affiliates or unrelated entities.
Privacy Policy
We take your privacy seriously. By opting into our SMS program, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Your phone number and related data will only be used for the purposes outlined in this agreement and will never be used for unrelated marketing without your explicit consent.
Message and Data Rates
Standard message and data rates may apply, depending on your mobile service provider and plan.
High Focus Psychiatry is not responsible for any charges that may result from sending or receiving text messages through your carrier.
Record-Keeping and Compliance
We maintain detailed, secure records of your opt-in and opt-out activity, including timestamps, consent method, and related documentation.
These records are retained to ensure compliance with TCPA and FCC regulations and may be used to demonstrate proof of consent when required.
Changes to Terms and Conditions
High Focus Psychiatric Services and Counseling Center reserves the right to update or modify these Terms and Conditions at any time.
Any significant updates will be communicated through SMS or posted on our website.
Continued participation in our SMS program after changes are made constitutes acceptance of the revised terms.
Disclaimers and Liability Limitations
High Focus Psychiatry is not responsible for delayed, undelivered, or incomplete messages.
Message delivery depends on your carrier’s network availability and performance.
While we strive to maintain uninterrupted communication, SMS services may not always be available in all areas or under all conditions.
Contact Us
If you have questions or concerns regarding these SMS Terms and Conditions, please contact us:
High Focus Psychiatric Services and Counseling Center
📞 Phone: (732) 903-2123
📧 Email: ja@highfocuspsychiatry.org
🌐 Website: https://highfocuspsychiatry.org
